Error Code
Introduction to FR24 Error Code Structure
First Digit: Error Source
Second & Third Digits: Resolution Method
01 as its second/third digits, corresponding to:| 01 | For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. |
| 02 | For process ERROR resolution, please check documents for reference(examples:https://openapi.flightroutes24.com/). If the documentation is unclear, please contact FR24 team for support. |
| 03 | For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. |
| 04 | For system ISSUE resolution. If CRITICAL impact, please contact FR24 team immediately for resolution ASAP. |
| 05 | For ERROR occurred resolution, please retry directly. |
| 06 | For ERROR occurred resolution, please retry after 10 minutes. If the issue repeated occurrence, please contact FR24 for support. |
| 07 | For FAILED resolution, please retry from Search API |
| 08 | For FAILED resolution, please retry after 10 minutes. If the issue repeated occurrence, please contact FR24 for support. |
| 09 | For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. |
| 10 | For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. |
| 11 | An internal timeout occurred, up to two retries are advised. If retrieval fails, it indicates that the FR24 API does not currently support this quote/order. Alternatively, you may manually contact FR Customer Support to obtain the correct information. |
| 12 | The API does not currently support this feature or scenario. For your business requirements, please contact FR24’s customer service team directly. |
| 13 | The issue cannot be resolved through brief descriptions. Refer to the API documentation for this API's field-specific sample parameters (https://openapi.flightroutes24.com). If FR24’s responses are unclear, contact FR24’s support team for clarification. For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. |
Fourth Digit: Business Status
| Code | Status |
|---|---|
| 0 | Undefined |
| 1 | No Available Seats |
| 2 | Sold Out |
| 3 | No Matching Flights |
| 4 | Cancelled |
| 5 | Seat Occupied |
Digits 5-8: Unique Identifier
1.
2.
3.
Status Detail: v1.0 (7,April 2025)
Common
| Msg | Code |
|---|---|
| [Request Error]:Invalid flightType parameter;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301002 |
| [Request Error]:Passenger limit exceeded (max 18 pax including children and infants). 1 adult can only accompany 2 children + 1 lap infant;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101005 |
| [Request Error]:Invalid passenger count (minimum 1 required);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101010 |
| [Request Error]:Invalid timestamp (exceeds 15-minute validity or incorrect format: 10-digit UNIX timestamp required);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101012 |
| [Header Error]:Authentication error (invalid appKey or signature);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101013 |
| [Request Error]:Verify failed (offerId in validation parameters does not match the actual offerId);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101016 |
| [OfferID Expired]:OfferID validity exceeds 60 minutes (recommended within 30 minutes);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101018 |
| [Request Error]:Invalid Authentication (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101027 |
| [Request Error]: Incorrect passenger information;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101038 |
| cid cannot be null or empty;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101042 |
| [Request Error]:Incorrect flightType (does not match itinerary segments);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101048 |
| [Request Error]:Invalid data parameter (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101064 |
| [Request Error]:Invalid flightType (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101065 |
| [Request Error]:Incorrect flightType (does not match itinerary segments);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101066 |
| [Request Error]:Incorrect city/airport code for origin/destination (3-letter format required);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101068 |
| [Request Error]:Invalid city/airport code (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101069 |
| [Currency Restriction]:Unsupported currency or invalid currency code (3-letter format required);For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 10301082 |
| [OfferID Expired]:Data value exceeds 60-minute validity (recommended within 30 minutes);For FAILED resolution, please retry from Search API. | 10701089 |
| [Access Restriction]:No permission to access this interface;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301096 |
| [API Restriction]:Invalid API call type detected;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301097 |
| [Request Error]:Invalid decryption (please encrypt according to API documentation samples);The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301101 |
| [Request Error]:Invalid outbound segment (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101102 |
| [Request Error]:Invalid return segment (cannot be empty for round-trip);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101103 |
| [Request Error]:Invalid date format;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301104 |
| [Request Error]:Invalid airline (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101108 |
| [Request Error]:Invalid flight number (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101109 |
| [Request Error]:Incorrect departure/arrival time;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101110 |
| [Request Error]:Invalid RBD (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101115 |
| [Request Error]:Invalid cabin (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101116 |
| [Request Error]:Incorrect city/airport code (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101117 |
| [Request Error]:Incorrect airline (flight number doesn't match requested airline);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101118 |
| [Request Error]:Incorrect CID (doesn't match order CID);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101122 |
| [Request Error]:Incorrect order status (already ticketed/processing);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101123 |
| [L2B Restriction]:Your Look to Book Ratio has been exceeded;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301199 |
| [Data Restriction]:Information retrieval failed;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301200 |
| [Query Fare Rule Respond Failed]:Fare rules cannot be obtained, please contact customer service for details; An internal timeout occurred, up to two retries are advised.If retrieval fails, it indicates that the FR24 API does not currently support this quote/order.Alternatively, you may manually contact FR Customer Support to obtain the correct information. | 21101233 |
| [Request Error]:Invalid JSON format;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101900 |
| [Request Error]: Invalid parameters (cannot be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101901 |
| [Request Error]:Incorrect parameters;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101903 |
| [AIRLINE ERROR]: Request or Respond failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901999 |
Shopping
| Msg | Code |
|---|---|
| [Request Error]:Invalid passenger parameters detected;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301046 |
| [Request Error]:Invalid flight(cannot be shared flights);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101062 |
| [Request Error]:Incorrect depDate (no available flights within the departure date on the day of searching);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101078 |
| [Request Error]: Invalid depDate (exceeds 365-day booking window);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101081 |
| [QPS Restriction]:Your SEARCH API exceeded FR24's QPS restriction;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301084 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20333194 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20333195 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20302300 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301222 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For FAILED resolution, please retry from Search API. | 20703205 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901226 |
| [Unexpected Search Response]:FR24 has no available offers for this route;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20933232 |
| [Unexpected Search Response]:No available seats;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31013235 |
| [Unexpected Search Response]:Flight sold out by airline;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31023238 |
| [No Available Flights]:The AIRLINE(s) has no available flights for this route;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31033242 |
| [Search Respond Unexpected]:FR24 has no available offers for this route;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901996 |
| [CID Restriction]:Your CID has been suspended;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301094 |
Verify
| Msg | Code |
|---|---|
| [Request Error]:Invalid appKey(appkey should be same in verifiy&search);For process ERROR resolution, please check documents for reference(examples:https://openapi.flightroutes24.com/). If the documentation is unclear, please contact FR24 team for support. | 10201017 |
| [Verify Failed]:The price becomes higher before the price verification;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303175 |
| [Verify Failed]:Verify API RS failed, the requested RBD is no longer available;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303180 |
| [Verify Failed]:Verify API RS failed, might a Airline/GDS issue occurred;For FAILED resolution, please retry from Search API. | 20703204 |
| [Verify Failed]:Verify API RS failed, might a Airline/GDS issue occurred;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901229 |
| [Verify Failed]:Airlines flights sold out;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31023239 |
| [Verify Failed]:No available seats;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31023240 |
| [Verify Failed]:Airlines flight canceled;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31043244 |
| [Verify Failed]:Verify API RS failed, might a Airline/GDS issue occurred;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901997 |
Booking
| Msg | Code |
|---|---|
| [Request Error]:Passenger paxType verification failed;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101004 |
| [Request Error]:Repeated seat selection for the same passenger and the same itinerary;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101011 |
| [Request Error]:Invalid appKey(appkey should be same in verify&booking);For process ERROR resolution, please check documents for reference(examples:https://openapi.flightroutes24.com/). If the documentation is unclear, please contact FR24 team for support. | 10201019 |
| [Request Error]:Booking failed;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101020 |
| [Request Error]:Passenger limit exceeded,The total number of passengers should be between minPaxNum and maxPaxNum;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101021 |
| [Request Error]:Invalid passenger's nationality (2-letter format required);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101022 |
| [Request Error]:Invalid passenger's paxId(the passenger's paxId cannot be duplicated);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101023 |
| [Request Error]:Invalid passenger info(the accompanying passenger for children/infant passengers must be an adult);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101024 |
| [Request Error]:Invalid passenger count. 1 adult can only accompany 2 children + 1 lap infant;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101025 |
| [Request Error]:Invalid appKey(appkey should be same in booking&verify);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101028 |
| [Request Error]:Order does not exist;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101029 |
| [Request Error]:Passenger info doesn't meet paxInfoRequired requirements;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101030 |
| [Request Error]:Incorrect name of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101049 |
| [Request Error]:Incorrect type of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101050 |
| [Request Error]:Incorrect birthday of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101051 |
| [Request Error]:Incorrect gender of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101052 |
| [Request Error]:Incorrect card number of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101053 |
| [Request Error]:Incorrect card type of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101054 |
| [Request Error]:Incorrect issued place of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101055 |
| [Request Error]:Incorrect expiry date of travel document;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101056 |
| [Request Error]:Incorrect nationality of pax;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101057 |
| [Request Error]:Incorrect paxType(Infant ticket not supported);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101058 |
| [Request Error]:International student ticket not supported;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101059 |
| [Request Error]:The agentContact parameters cannot be null or empty;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301060 |
| [Request Error]:The contact name parameter cannot be null or empty;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301061 |
| [Request Error]:Invalid passenger's nationality (2-letter format required);The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301080 |
| [Booking Failed]:Expired offerId (The validated offerId is only valid for 30 minutes.);For FAILED resolution, please retry from Search API. | 10701087 |
| [Request Error]: Invalid passenger's name(name too long);The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301100 |
| [Request Error]:Invalid passenger's nationality (can not be null or empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101111 |
| [Request Error]:Invalid passenger cardType (cannot be null or empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101112 |
| [Request Error]:Invalid passenger cardNum(cannot be null or empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101113 |
| [Request Error]:Invalid passenger's gender(value can only be F or M);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101114 |
| [Request Error]: Invalid passenger cardExpired (cannot be within 6 months, please contact us if you need to release the restriction);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101119 |
| [Request Error]:Incorrect passenger birthday;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101120 |
| [Request Error]:The submitted total price does not match the order total price;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101121 |
| [Request Error]:Incorrect passenger’s ID (duplicated passenger’s ID);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101146 |
| [Duplicate Restriction]:Duplicate order, return to original order;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 10303165 |
| [Data Restriction]:Schedule changes occurred during booking;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20903166 |
| [Duplicate Restriction]:Abnormal booking due to order duplication;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303171 |
| [Data Restriction]:Query order failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20903174 |
| [Duplicate Restriction]:Too many duplicate order request;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303178 |
| [DuplicateRestriction]:Thepassengerhasalreadygeneratedanorderinthesystem;ForprocessERRORresolution,pleasecheckdocumentsforreference(examples:https://openapi.flightroutes24.com/). Ifthedocumentationisunclear,pleasecontactFR24teamforsupport. | 20203181 |
| [Data Restriction]:The payDeadline time of this order is too short;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303182 |
| [Data Restriction]: High risk of "skiplagging";For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303183 |
| [Data Restriction]:Booking failed;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303193 |
| [Booking Failed]:Booking failed;For ERROR occurred resolution, please retry directly. | 20501198 |
| [AIRLINE ERROR]:Booking failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901209 |
| [Query Order Detail Failed]:Query order detail failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901214 |
| [AIRLINE ERROR]:Booking failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901221 |
| [No Available Seats]:No available seats;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31013236 |
| [Flight Sold Out]:Flight sold out by airline;;For FAILED resolution, please check if AIRLINE(s) offer the similar routes or other date. | 31023241 |
| [AIRLINE ERROR]:Booking failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901998 |
| [Booking Failed]:The price becomes higher before the generating the order;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20303245 |
Payment
| Msg | Code |
|---|---|
| [Request Error]: Incorrect orderNo(cannot find the order in your account);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101026 |
| [Request Error]:Incorrect totalPrice(should be same in orderDetail);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101039 |
| [Business Resctriction]:Balance not enabled;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301098 |
| [Configuration Restriction]:T+1 payment not enabled;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301099 |
| [Payment Error]: Repeat payment, the balance will not be deducted for this operation;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101124 |
| [Ticketing Failed]:Ticketing failed. This order is already cancelled;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20101125 |
| [Order Pending Review]:Please wait for manual processing;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301148 |
| [Insufficient Balance]:Insufficient account balance;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 10301149 |
| [Outstanding Balance Due]:You have unpaid debt/outstanding balance, should be paid first;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 10301150 |
| [Payment Failed]: Payment failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901210 |
| [Payment Failed]: Payment failed, the order cannot be paid;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901215 |
| [Query Failed]:query account balance info failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901224 |
| [Request Error]: Incorrect paymentMethod type;The issue cannot be resolved through brief descriptions.Refer to the API documentation for this API's field-specific sample parameters(https://openapi.flightroutes24.com).If FR24’s responses are unclear, contact FR24’s support team for clarification.For ambiguities in the interface documentation or additional guidance, reach out to FR24’s dedicated support team directly. | 11301227 |
Seat
| Msg | Code |
|---|---|
| [Request Error]: Invalid offerId or orderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101126 |
| [Request Error]:Invalid orderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101127 |
| [Request Error]:Invalid carrier parameter;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101128 |
| [Request Error]:Invalid segments parameter;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101129 |
| [Request Error]:Invalid bookType (can not be empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101130 |
| [Request Error]:Invalid bookType (bookType not supported);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101131 |
| [Request Error]:Invalid passengers parameter;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101132 |
| [Seat Selection Failed]:Seat selection failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901156 |
| [Configuration Restriction]: Pre-sale seat selection is not supported;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301158 |
| [Configuration Restriction]:Post-sale seat selection is not supported;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301159 |
| [Configuration Restriction]:AP intervals are not supported;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 20301160 |
| [AIRLINE ERROR]: Seats Selection Failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901161 |
| [Seat Selection Failed]: Airline does not support seat selection;For setting RESCTRICTION resolution, please contact FR24 Acctount Manager for relieve restriction. | 30313237 |
Reissue
| Msg | Code |
|---|---|
| [Request Error]:Incorrect original segment info;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101032 |
| [Request Error]:Reschedule verity failed, identity is inconsistent;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101040 |
| [Request Error]:Invalid Segment information (cannot match the offerId);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101041 |
| [ChangeReshop Data Expired]:Invalid search data for the ChangeReshop. Please search again;For FAILED resolution, please retry from Search API. | 20701088 |
| [Request Error]:Passenger limit exceeded(children/lap exceeds the limit);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101246 |
| [Request Error]:Passenger limit exceeded(adult exceeds the limit);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101247 |
| [Reschedule Error]:Reschedule search failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901248 |
| [Request Error]:Unsupported order type;For process ERROR resolution, please check documents for reference(examples:https://openapi.flightroutes24.com/). If the documentation is unclear, please contact FR24 team for support. | 10201250 |
| [Rechedule Failed]:Airline price changes, please search again and select a rescheduled flight;For FAILED resolution, please retry from Search API. | 20701251 |
| [Rechedule Failed]:Reschedule verity failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901252 |
| [Request Error]:Incorrect new flight information;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10901253 |
Refund Ticket
| Msg | Code |
|---|---|
| [Request Error]: Incorrect refundOrderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101033 |
| [Process Error]:Incorrect orderStatus(Refund only can submitted when orderStatus is 13 Ticketing Completed);For process ERROR resolution, please check documents for reference(examples:https | 10201034 |
| [Request Error]:Unsupported partial refund;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101035 |
| [Request Error]: Incorrect quotation(expired price), please request for quotation again;For FAILED resolution, please retry from Search API. | 10701036 |
| [Request Error]:Incorrect tktOrderNo or refundOrderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101037 |
Pay Verify
| Msg | Code |
|---|---|
| [Request Error]:Invalid orderNo(cannot be null or empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101106 |
| [Request Error]:Invalid (pnrCode cannot be null or empty);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101107 |
| [Pre-payment verification failed]:Pre-payment verification failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901217 |
| [Pre-payment verification failed]:Pre-payment verification failed;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901243 |
Baggage
| Msg | Code |
|---|---|
| [Request Error]:Incorrect orderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101133 |
| [Request Error]:Incorrect paxId or segmentId;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101135 |
| [Request Error]:Incorrect segments (does not match filght segments);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101136 |
| [Request Error]:Unsupported purchase of baggage for a single leg of the segments;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101137 |
| [Request Error]:Tickets include free baggage;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101138 |
| [Request Error]:Incorrect paymentMethod;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101139 |
| [Query Failed]:Query ancillary order detail faild;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 20101140 |
| [Request Error]:Ticket include duplicate baggage;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101141 |
| [Booking Failed]:AncillaryBooking failed;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 20101142 |
| [Request Error]: Unsupported auxId for the segment;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101143 |
| [Request Error]:Incorrect passager info (cannot find passager in the order);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101144 |
| [Request Error]:Baggage limit exceeded;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101145 |
| [Baggage Restriction]:No baggage allowance available;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901162 |
Void Ticket
| Msg | Code |
|---|---|
| [Request Error]:Unsupported void now, please check the order status;For process ERROR resolution, please check documents for reference(examples:https://openapi.flightroutes24.com/). If the documentation is unclear, please contact FR24 team for support. | 10201254 |
| [Request Error]:Invalid tktOrderNo;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101255 |
File Upload
| Msg | Code |
|---|---|
| [Request Error】:Invalid file(cannot find file);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101256 |
| [Upload Faild】:file upload fail;For FAILED resolution, FR24 has logged and followed this fail type, including this case. For CRITICAL impact or repeated occurrence, please contact FR24 team. | 20901257 |
| [Request Error】: invalid token;For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101258 |
| [Request Error】: file to large (cannot over 5M);For request ERROR resolution, please check your request parameters or format. If the error message from FR24 is unclear, please contact FR24 team for support. | 10101259 |
Modified at 2025-04-07 09:32:08